Refund Period Description:

Payment method Refund method Jingdong Refund processing cycle Bank refund processing cycle

Online payment of savings card Return to original payment card 1 business day 1-7 business days

Credit card returned to the original payment card 1 working day 1-15 business days

Online payment - mobile payment platform bank card bank card payment payment mobile payment platform account balance 1 working day 1-15 business days

Bank card + electronic coupons electronic coupons automatically returned to the mobile payment platform account 1 working day 1-2 working days

CCB, China Merchants Bank, Postal Savings returned to the original payment card 1 working day 1-2 working days

Online payment - direct bank payment CCB, China Merchants Bank, Postal Savings returned to the original payment card 1 working day 1-2 working days

Cash on delivery / self-paid POS machine credit card returned original payment card 1 working day 1-15 business days

Check Payment Returns original payment card 1 business day 1-3 business days

Cash to pay personal savings card (workers, construction, agriculture, strokes) 1 working day 1-2 working days

Other personal savings card 1 working day 2-5 working days

(1, according to the bank period, one-time return; 2, installment fee refund please contact the issuing bank) 1 working day 2-15 working days

The company Transfer

Original payment company account 1 working day 1-3 working days

Post office remittance

Personal savings card 1 working day 1-5 business days