- if the goods you purchased do not use cash coupons / red envelopes, full refund of merchandise refund;
- If you have purchased a single item using cash coupon / red envelope, the cash coupon is not refundable when the goods are returned, only the actual payment amount is refunded;
- If you have multiple items in your order using cash coupons / red envelopes, the amount of the cash coupon will be distributed to each item at the price of the item. If the goods in the order part of the return, the return is the return of the product price minus the corresponding coupon deduction amount.
Cash coupon refund calculation rule
If the total amount of merchandise in your order (the sum of the respective prices of the goods plus, do not calculate the freight) for the X yuan, the amount of cash coupons for the amount of Y yuan
The discount ratio is Y / X = d
Each item should be returned to the amount of its price P * (1-d)
In short, the amount of cash coupons you use to each item will not be refunded.
for example
If you buy the price of 100 yuan of goods A, and the price of 50 yuan of goods B, the use of a 50 yuan cash coupons, the actual payment of 100 yuan.
When you need to pay A for a separate return, the amount of the refund is
100 * (1-50 / 150) = 100 * 0.67 = 67 yuan
When you need to separate B for the return, the amount of the refund is
50 * (1-50 / 150) = 50 * 0.67 = 33 yuan
Note: The above rules do not apply to all kinds of promotional activities, promotional activities, return policy to the activities of the page specific instructions.